See what 

customers

are saying

Instantly transform

feedback into insights

Opinyin is the best tool for capturing and analysing all your customer feedback

Affordable & Effortless Customer Feedback Analysis

Effortless Customer Feedback Analysis

I'd recommend it to anyone. It’s a great solution that is easy to set-up and use, quickly delivering deep insight into customer sentiment. 

Graeme Doswell, Asst. VP 

Global Circulation and Customer Service & Fulfilment Productivity 

Sage Publications

Capture

Use Opinyin's full-featured and brandable native CSAT, NPS® or CES surveys or existing feedback sources such as survey, reviews, social media to capture valuable feedback from any channel.

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Understand

Opinyin transforms analysed text into insight for each customer's experience, effortlessly identifying their pain and pleasure points supported by industry standard NPS, CES & CSAT scores. 

Increase accuracy with the unique A.I. derived Comparative Linguistic Analysis Score™, based on how customers say they feel.

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Action

Quickly see the actions you need to drive growth, retain customers and increase referrals.

Real time CX Outcome reporting provides an holistic view of performance of key drivers against your desired customer experience goals, at any level of the business.

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Effortless Customer Feedback Analysis

Marketplace Integrations Available... more coming soon

Effortless Customer Feedback Analysis

The most advanced Freshworks Marketplace Customer Feedback Survey App available, allows you to engage with your customers and run the whole process directly in the platform you know and love.

Effortless Customer Feedback Analysis

Opinyin has a growing number of triggers and actions available that let you integrate it with 1000's of other Apps. We will be happy to help you connect Opinyin to your feedback capture solution.

API

Opinyin has a detailed API available that delivers powerful integration opportunities and we are always happy to work with customers to develop new and exciting integrations.

Effortless Customer Feedback Analysis

The enhanced data we are now getting quickly delivered some great benefits over the survey solution we were using. As it is such great value for money, we are now actively looking to leverage Opinyin across our wider business.

Gareth Walker, COO

LEAP Legal Software UK

Effortlessly transform unread customer feedback into actionable CX insights with Opinyin's unique A.I. platform.